Privacy Policy

This Privacy Policy governs the manner in which Make My CV, accessible at www.makemycv.lk ("the Website"), collects, uses, maintains, and discloses information collected from users (each, a "User") of the Website. This privacy policy applies to the Website and all products and services offered by Make My CV.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other pertinent information for the purpose of crafting a CV or cover letter.

2. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.

3. Web Browser Cookies

Our Website may use "cookies" to enhance User experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

4. How We Use Collected Information

Make My CV may collect and use Users' personal information for the following purposes:

• To provide and operate the Services;
• To provide our Users with ongoing customer assistance and technical support;
• To create aggregated statistical data and other aggregated and/or inferred Nonpersonal Information, which we or our business partners may use to provide and improve our respective services;
• To comply with any applicable laws and regulations.

5. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

6. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

7. Payment and Refunds

All payments for services on the Website are made through our secure payment gateway. The price will vary depending on the selected career level. Once the payment is made, we do not offer refunds. We encourage Users to review their orders carefully before making a payment.

8. Product Modifications

We provide one opportunity for product modification. Please ensure that you provide comprehensive and accurate information when placing your order to minimize the need for modifications.

9. Storage of Final Product

For the convenience of our Users, we store the final product that we create. This is to ensure that you have continued access to the CVs and cover letters you have paid for.

10. Changes to This Privacy Policy

Make My CV has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

11. Your Acceptance of These Terms

By using this Website, you signify your acceptance of this policy.

12. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Make My CV www.makemycv.lk Email: [email protected]

13. Governing Law

This privacy policy and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of Sri Lanka. Each party irrevocably agrees that the courts of Sri Lanka shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this privacy policy or its subject matter or formation.

14. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

15. Your Rights

Users have the right to access, correct, update or request deletion of personal information at any time. If you wish to exercise any of these rights, please contact us using the contact details provided above. Please note that we may ask you to verify your identity before responding to such requests.

16. Updates to this Privacy Policy

This Privacy Policy was last updated on May 15, 2023. Any updates will be posted on this page with the updated revision date. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

17. Consent

By using our Website, you hereby consent to our Privacy Policy and agree to its terms.

This document was last updated on May 15, 2023.